Privacy Policy
Last Updated: April 2026
Welcome to London WETT Connect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our free triage tool.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out our lead triage forms or guide download forms. This may include:
- Contact Data: First name, email address, phone number.
- Property Data: Postal code, type of wood-burning system, and maintenance history.
2. How We Use Your Information
We use the information we collect primarily to provide our core service—connecting you with the right fireplace safety information and professionals. Specifically, we use it to:
- Send you the educational guides and triage recommendations you requested.
- If you explicitly consent: Share your contact details and system diagnostic data with up to three (3) WETT-certified independent professionals in the London, Ontario area so they can provide you with a quote.
- Follow up via email with relevant home safety tips.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third-party marketers. We only share your information in the following situations:
- With Local Service Providers: Only if you select "Yes, match me with local pros" on our form. We securely transmit your details to independent local contractors to fulfill your quote request.
- Service Providers: We use third-party tools (like Netlify for form hosting and Zapier for data routing) to operate this website. These providers have access to your data only to perform tasks on our behalf.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
4. Disclaimer Regarding Third-Party Contractors
London WETT Connect acts solely as an educational directory and lead-generation service. We do not directly employ the WETT inspectors or chimney sweeps to whom we forward your information. We are not responsible for the quality of service, pricing, or safety guarantees provided by the independent contractors you ultimately choose to hire.
5. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to have your data removed from our system, please contact us via the main website.